Fwd: A Complacent employee in an organisation never helps

---------- Forwarded message ----------
From: TimesJobs <promotions@timesjobs.com>
Date: Tue, Nov 1, 2011 at 1:27 AM
Subject: A Complacent employee in an organisation never helps
To: capitalhr@gmail.com

If you are unable to view this mailer, please click here

	Oct, 2011
Greetings! A Complacent employee in an organisation never helps Tom Dumez, vice president (HR) of Kent Records, discussed employee engagement at a conference in the US. Excerpts: "Let me challenge you with some statistics. Did you know that 46% of employees are either reactively or actively disengaged, have misguided loyalty, or are actually there mostly to negatively impact your business? These employees cost us way too much money year after year, yet we usually keep them because they have been here so long. Why do most companies historically hold onto the 'fat' for so long, instead of trimming it?" In an era where talks on cost cutting measures are more than just whispers in the office aisles and have moved beyond the water cooler chats, it's surprising that complacency still exists. But it's a malaise every workplace is stricken with. Sandeep Choudhary, regional practice leader at Aon Hewitt, a human resource consulting major, doesn't mince words when he calls it a disease. "Generally speaking, everyone's intelligent, obedient and fit for a particular job considering they have fulfilled the requirement spelt out by an organisation. What differentiates the complacent from the driven is the initiative," he says. It's this lack of initiative, which Dumez termed 'fat' and Choudhary 'disease' that has led to companies take employee engagement seriously. Case in point: National Thermal Power Corporation. The old-world mammoth has quite a few initiatives in place to address and avoid complacency. Among others, it sponsors employees for full time BE, MTech and PGDBM programmes in reputed institutes. "This helps give a fresh start to their careers and avoid mid-career slump," says an NTPC spokesperson. Disease Alert In the workplace, complacency can be defined as a sense of comfort coupled with a lack of interest in addressing key organizational issues or areas that need improvement and growth. Mid-career is the operative word here, as most employees who get disengaged fall in the mid-level management. Companies are realizing the importance of keeping the employees engaged. Take for instance, ONGC that has launched Gyandhara e-learning programme last year where online certification courses were provided to field executives. "Studies have shown that lack of required abilities and skills cause disengagement. Such factors can be addressed through HR interventions," says an ONGC spokesperson. Even private institutions are recognizing the need for such interventions. Sunil Goel, director, Globalhunt, an executive search firm notes that New Age businesses like IT, BPO, financial services and also other MNCs have significantly brought down employee complacency levels. "Many organisations have idle workforce, which they don't optimize and utilize properly. Invariably, some become complacent," he points out. The tricky bit: employees don't even recognize when they get infected. Complacency stops you from putting in your best and the quality of work inevitably suffers. Article courtesy of Economic Times Article courtesy of Economic Times   TimesJobs' HighTea Chat Session with Mr. Subir Ghosh - President - Aegis Global Academy. Pvt. Ltd. Q. What skills gap do you see in service industry today? Ans: The formula for success in the service industry is a combination of the right mindset, skill set and knowledge of products/process. While the latter 2 are standard fare in most training related endeavors its the mindset i.e. the service orientation which is the starting point for connecting with the role and the customer where the lacunae lies. The outcome... Read More...   Participate in Upcoming Job Fairs   Catch hundreds of talented candidates under one roof! For details on upcoming Job Fairs,click here. HR Dialogue Archives Feedback Vying top talent: Campus contests offer jobs in prize Bridging skills gap in service industry Temporary hiring poised to grow by up to 25 pc this year   "Complacency at workplace is the biggest malaise and should be cured for organizational health."   If you are a Country Head or local HR Head moving from one organisation to another and would like your name to be featured on 'HR Dialogue' then please fill out this form
Top men on the move
News 1. Sunil Mittal's son Kavin joins Bharti Enterprises News 2. S Rao to anchor Vodafone's M-commerce rollout News 3. Ashok Chawla to be sworn-in tomorrow as new CCI chairman
Read more...
Job Market Updates
News 1. Inflation, negative sentiment to lower hiring in Q3: Survey News 2. Tata Consultancy Services plans to hire 45,000 in FY13 News 3. Oracle plans to hire 3,500 new employees by May 2012 Read more...     Follow our updates on and

You have received this mail because you are a registered user of TimesJobs.com To unsubscribe click here. Please do not reply to this mail. Mark all your queries / responses to timesjobs@timesgroup.com Contact us